Privacy Policy

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with PGH Streetwear.

Information You Provide to Us

When you place an order, create an account, contact us, request custom apparel, participate in a collaboration, or otherwise interact with PGH Streetwear, we may collect information such as:

Name
Email address
Telephone number
Billing address
Shipping address
Account information
Order information
Product preferences
Custom apparel specifications
Artwork, logos, photographs, or other files you submit
Communications you send to us
Customer service inquiries
Reviews, feedback, or other content you voluntarily provide

Payment Information

When you make a purchase, payment information may be collected and processed by the payment processor used by our online store.

PGH Streetwear generally does not directly store complete credit or debit card numbers when payments are handled by a third-party payment processor.

The payment provider’s handling of your information is also governed by its own privacy practices and terms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate geographic information derived from an IP address
Date and time of visits
Website interactions
Shopping-cart activity
Cookie identifiers and similar technical information

We may use cookies and similar technologies to collect this information.

2. HOW WE USE YOUR INFORMATION

PGH Streetwear may use personal information to operate our business and provide our products and services, including to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide order confirmations and updates
Manage customer accounts
Respond to customer-service requests
Process returns, exchanges, and refunds
Create custom or personalized apparel
Communicate regarding custom projects and collaborations
Maintain shopping-cart functionality
Improve our website and customer experience
Analyze website traffic and performance
Detect and prevent fraudulent or unauthorized transactions
Protect the security of our website
Maintain business and transaction records
Comply with applicable legal and regulatory requirements

Where permitted by law and consistent with your preferences, we may also use information to communicate with you about new releases, collections, promotions, special events, or other PGH Streetwear updates.

3. CUSTOM APPAREL & CUSTOMER-SUPPLIED CONTENT

PGH Streetwear offers custom apparel and may receive artwork, photographs, logos, names, graphics, designs, or other materials from customers.

We may use these materials as reasonably necessary to:

Review a custom apparel request
Prepare proofs or mockups
Communicate about the project
Produce the requested merchandise
Fulfill the order
Maintain appropriate business records

Customers should avoid submitting unnecessary sensitive personal information in artwork or custom-order materials.

Any separate agreement governing a collaboration or custom project may contain additional provisions concerning the use, ownership, confidentiality, or publication of submitted materials.

4. COOKIES & SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may help us:

Keep the website functioning
Maintain your shopping cart
Remember preferences
Support account functionality
Understand website traffic
Measure website performance
Improve products and services
Prevent fraud and enhance security
Measure advertising effectiveness, where applicable

Some cookies may be necessary for the operation of the website, while others may be used for analytics, functionality, or advertising.

Where required by applicable law, we will request consent before using non-essential cookies.

You may also be able to manage certain cookies through your browser settings or a cookie-management tool available on our website.

Disabling certain cookies may affect website functionality.

5. ANALYTICS & ADVERTISING

We may use third-party analytics or advertising services to better understand how customers interact with our website and, where applicable, to measure or deliver advertising.

Depending on the technologies we use, these providers may receive information such as device identifiers, cookie information, IP addresses, website interactions, and information concerning visits or purchases.

If PGH Streetwear uses advertising technologies that constitute “selling,” “sharing,” or targeted advertising under applicable privacy laws, we will provide any notices and opt-out mechanisms required by those laws.

6. EMAIL & MARKETING COMMUNICATIONS

If you subscribe to PGH Streetwear marketing communications, we may send information about:

New products
Collection releases
Restocks
Promotions
Discounts
Events
Collaborations
Other brand news

You can unsubscribe from marketing emails by using the unsubscribe option included in those communications.

Even if you opt out of promotional communications, we may still send transactional or service-related communications concerning your orders, account, custom projects, or other interactions with us.

7. SMS/TEXT MESSAGING

If PGH Streetwear offers SMS or text-message marketing, we will collect and use telephone numbers and related information in accordance with the disclosures and consent presented when you enroll.

You may opt out of marketing text messages according to the instructions provided in those messages.

Purchasing from PGH Streetwear does not automatically require you to consent to marketing text messages.

8. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers and other parties that help us operate our business, such as:

Website and e-commerce providers
Web-hosting providers
Payment processors
Shipping and fulfillment providers
Email and communications providers
Analytics providers
Advertising providers, where applicable
Fraud-prevention and security providers
Professional advisers such as accountants, attorneys, and consultants

These parties may process information as necessary to provide services to us or as otherwise permitted by applicable law.

We may also disclose information when reasonably necessary to comply with applicable law, legal processes, court orders, regulatory requests, or to protect the rights, property, safety, and security of PGH Streetwear, our customers, or others.

Information may also be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

9. WE DO NOT SELL PERSONAL INFORMATION FOR MONEY

PGH Streetwear does not sell customer personal information for monetary payment.

However, certain advertising or analytics activities may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws even when money is not exchanged.

Where applicable, customers will be provided with the legally required ability to opt out of those activities.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Maintain order records
Provide customer service
Manage custom projects
Meet tax and accounting obligations
Resolve disputes
Prevent fraud
Enforce agreements
Comply with legal requirements

Retention periods may vary depending on the type of information and the reason it was collected.

11. DATA SECURITY

PGH Streetwear uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should notify us if they believe their PGH Streetwear account has been compromised.

12. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy law may provide you with rights concerning your personal information.

These may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Withdraw consent where processing is based on consent
Appeal certain decisions concerning a privacy request
Exercise privacy rights without unlawful discrimination

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before processing certain requests.

Where permitted by applicable law, an authorized agent may be able to submit certain requests on your behalf.

To submit a privacy request, contact:

[PRIVACY EMAIL ADDRESS]

13. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where those laws apply to PGH Streetwear, we will honor qualifying requests concerning access, correction, deletion, portability, and applicable opt-out rights as required by law.

The specific rights available to you depend on your state of residence and whether the applicable law applies to our business.

14. CHILDREN’S PRIVACY

PGH Streetwear’s website and online store are not intended to collect personal information from children in violation of applicable law.

If we learn that personal information from a child was collected in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to delete the information as required by law.

Parents or guardians who believe a child has provided personal information improperly may contact us using the information below.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social-media platforms, payment providers, or other external services.

PGH Streetwear is not responsible for the privacy practices of independent third parties.

We encourage you to review the privacy policies of those services before providing personal information.

16. INTERNATIONAL VISITORS

If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

Where required, we will use appropriate mechanisms for international transfers of personal information.